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Sages Indian Restaurant

Info Map Edit

Address

1228 Great North Rd
Point Chevalier
Auckland
Region: Auckland
Licence: Unknown
Cuisine: Indian
Add to 'My Restaurants'

Contact

Phone: 09-846 9091
Fax: 09-846 8435
Website: www.sages.co.nz
Email: kamaljhajj@gmail.com

Open

Sun-wed 5pm to 10pm
Thu-Sat.5pm to 10.30pm

Overall DineOut Score based on 10 reviews

Total6.7
Food7.7
Dessert4.7
Presentation6.5
Service6.7
Environment6.0
Toilets3.8
Child Friendly Yes
Add your review to Sages Indian Restaurant

Review by: Macs (5) on 15th August 2010

Total8.3
Food9
DessertN/A
Presentation7
Service9
Environment7
Toilets7

We are local and regular customers and really enjoy Sages - the food is consistently excellent - the restaurant is clean and the staff and owners are always really friendly. I rate this as one of the best Indian restaurants in Auckland.

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Review by: bitsy (8) on 27th July 2010

Total5.4
Food7
DessertN/A
Presentation7
Service1
Environment5
ToiletsN/A

No concept of customer service. We are long time customers. You'd think for the sake of a few dollars they would sort things out politely (that was after a 2 hour delay in delivery of the food!!).
Will not subject myself to that again there. I do not recommend for the appalling customer service despite reliably good (not amazing, but good) food.
They were happy to offer free missing meal order when we complained but when it came time to claim that meal order they denied that anything had been missing (they didn't write it down - I had). Shocking customer service!
Anyhow, if you must eat there be sure to get the owner/manager to sign anything or they are empty words. I've never been so shocked by customer service in Auckland.

Review Feedback by: Kamal Jhajj (0) 27th Jul 2010
Yes! This customer was offered a resolution for the lateness of their order and it is recorded in our computer system!
The offer that was given was valued to more than the price of the missing items but the customer refused the offer...
We always value our customers and we stand by our words and company policy.
A refund and a voucher from the management has been sent out to the customer...
Review Feedback by: bitsy (8) 28th Jul 2010
I look forward to receiving the refund. I was dismayed at the lack of professionalism and customer service. Yes, you acknowledged the late meal with a free order but did nothing to refund the missing items that were discovered after the free meal offer. I find it really discrediting for you that our regular custom wasn't worth $6 extra to you.

We will donate any vouchers to our local school.
Review Feedback by: bitsy (8) 29th Jul 2010
Thank you for the very generous refund and vouchers. Our loyalty can be bought back and you did. Thank you (and for the apologetic letter). Login to vote Yes, a great reviewx0This review should be deletedx0 | Add your feedback to this | Share on Facebook

Review by: sauerkraut (2) on 30th May 2010

Total7.9
Food8
DessertN/A
Presentation7
Service8
Environment8
ToiletsN/A

We've eaten here and ordered takeaways about half a dozen times. The menu is extensive with more than just the usual combinations. Always impressed with the food and the friendly service.

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Review by: JayJ (8) on 12th June 2009

Total8.4
Food9
DessertN/A
Presentation7
Service9
Environment7
ToiletsN/A
Child Friendly Yes

Another local resturant, this is the place that gave has brought into existance, and cultivated my love of indian. Service is always really good, and take-away is avaliable too which is sometime just what you need. Lovely big portions, and interesting beer (Tiger?). Although I have yet to make it to dessert, (can never finish the mains) it doesnt stop me going back for more. Thumbs up!!

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Add your review to Sages Indian Restaurant

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