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DineOut Discussion Forums

General Discussion | CJD & TMouse,so zomato takes money to have bad reviews removed !

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M Harris
08:29pm
15th Feb 2016
I have often wondered how strait up they were. How much to sell your integrity these days?$$$ Its a shame this is the end of this site,thanks CJD & TMouse.
Warehi Britton
01:00pm
17th Feb 2016
I emailed Zomato a few days ago. I asked what they charge restaurants to remove poor reviews. There has been no reply to date.
Warehi Britton
03:13pm
19th Feb 2016
I emailed Zomato and asked what they charge to remove adverse reviews. I received the following reply.

From: Neutrality
Sent: Tuesday, February 16, 2016 5:56 PM
To: Warehi Britton
Subject: Re: Zomato: Contact zomato

Hi Warehi,

Thanks for writing in.

Being a restaurant discovery and reviewing platform, we act only as an intermediary to facilitate restaurant and customer interaction. Any feedback that is posted on Zomato and is in violation of our guidelines is removed immediately. However, if we cannot confirm a violation, we're not in a position to remove reviews.

Please do feel free to write back to me in case you feel that there might a review that violates our guidelines and is live on your restaurant page, and we'll surely take a look into the matter at the earliest.

Regards,
Apoorv

--
Apoorv Ahlawat
{#HS:171669532-1107830#}
On Tue, Feb 16, 2016 at 7:04 AM IST, Warehi Britton <warehi@xtra.co.nz> wrote:
Can you please advise what you charge to delete bad restaurant reviews.
M Harris
04:57pm
19th Feb 2016
Warehi,i think you just got fobbed of and they don't want to answer your question.
Warehi Britton
01:50pm
22nd Feb 2016
Yes M Harris, I have no doubt that you are correct.

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